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How to use confluence as a knowledge base
How to use confluence as a knowledge base




how to use confluence as a knowledge base

It's easy to work with and makes collaborating as a team simple. So, to enable any team to create a custom help center, we've updated Scroll Viewport to include this new theme we created for the K15t help center.Atlassian Confluence is a great place to write your documentation. Throughout the project, we've been reminded that teams of all shapes and sizes collaborate on documentation in Confluence and they want to offer a great help center experience for their users too. Help Centers in Confluence for Every Team Help articles have been optimized for maximum reading space and quick navigation: The help center portal page has been rethought to put a larger focus on our products:įor each product, we've refocused the overview page to put the most helpful information front and center: We're really excited to share the new help center with you! Here's an overview of the theme and what it can do: Watch the webinar to learn why we chose Confluence to build and run our own help center on, and see how easy it is to set up. Want to learn more about building your own help center on Confluence? Integrate with our customer support system to enable our users to open a support case when they need more help.Integrate the help center with Google Analytics or Cloudflare Web Analytics so we can use metrics to continue to improve our content over time.Customize the look and feel of the site to align with our brand refresh.Present our documentation for multiple products – each set of documentation lives in its own Confluence space, but we needed to display it all within a single help center.While designing the theme, we focused on some key functionality it needed to enable us to: We've enhanced the experience of the K15t help center by creating a new Scroll Viewport theme. Enhancing Our Documentation in Confluence with the Redesigned K15t Help Center See the theme in action on the redesigned K15t Help Center. We're always looking to help teams do more with their documentation using our powerful Confluence apps, so we've introduced a customizable Help Center theme in Scroll Viewport to make sure you can quickly and easily deliver your documentation to your users. Your help center can be available publicly, or you can choose to restrict it so you can manage who has access to your content. At K15t, our teams collaborate on our product documentation in Confluence and use Scroll Viewport to present it as a help center. With Scroll Viewport, you can create a custom theme to give your Confluence content a unique look and feel and display it online for your users in the form of a help center or knowledge base, with a customized URL.






How to use confluence as a knowledge base